The Oman Air CCJ Terminal is a streamlined and user-friendly facility meant to provide hassle-free flying experiences to both arriving and departing passengers. Situated at the international part of CCJ, the terminal is the major hub of departure and arrival for all Oman Air flights traveling between Calicut and Muscat, and other destinations in the Middle East and internationally.

At the Oman Terminal, passengers can make use of a special ticketing counter where courteous staff provide assistance with reservations, flight changes, and fare information. Check-in is well-organized and fast, with easy-to-follow signage and assistance from ground personnel making it a fast and hassle-free experience. Passengers can also opt for online and mobile check-in for extra convenience.

The airport provides extensive baggage support, including priority service, lost & found, and assistance with special or oversized bags. Oman Air ground crew is trained and attentive to assist families, senior citizens, and those who need special care. Flight information is shown clearly throughout the terminal through digital boards and is also announced in several languages, keeping passengers updated at all times.

Moreover, Oman Air's customer services department is available both in-person and through helplines to respond to queries, provide assistance with special requirements, and relay real-time updates on travel. Prioritizing comfort, service, and effectiveness, the Oman Terminal offers world-class airport standards that represent Oman Air's own high expectations from air travel.